Celistra Maxi Dress
Sleek, modern, and made to turn heads, the Celistra Maxi Dress is the definition of statement minimalism. Crafted in a smooth, stretch fabric that contours your silhouette, this dress features an asymmetric neckline with bold white contrast straps that add a contemporary edge. The figure hugging fit and floor-length design create an effortlessly elegant silhouette that’s perfect for evening events, special occasions, or making an entrance wherever you go. Whether you're styling it with heels and soft waves or sleek accessories and a bold lip, Celistra is your go-to for understated impact.
PRODUCT DETAILS
FABRIC & FIT
Return Policy
Returns Policy
At ELIVONNE, we take pride in the quality and craftsmanship of every piece. If your purchase does not meet expectations, we offer store credit in accordance with the policy outlined below. Please review this policy carefully before initiating a return.
Return Window
Returns must be submitted within 30 days of delivery.
Eligible returns will be issued store credit only, equivalent to the final amount paid (excluding shipping and promotional discounts).
Store credit is valid for 12 months from the date of issue and may be used on any available items on our website.
Conditions for Returns
To be eligible for a return, items must be returned in original condition, meeting all of the following requirements:
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Unworn, unwashed, and unused
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Free from perfume, makeup, deodorant, fake tan, or marks of any kind
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All original tags and packaging intact and attached
Additional Conditions
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Swimwear must have the hygiene seal intact and must be tried on over underwear
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Shoes must be returned in their original shoe box, placed inside a protective shipping satchel (shoe boxes must not be used as outer packaging)
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Lingerie, socks, earrings, and accessories are non-returnable for hygiene reasons unless deemed faulty
Final Sale & Special Items
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Sale items are final and not eligible for return or store credit unless faulty
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Bridal, engagement, made-to-order, or customised pieces are final sale and cannot be returned unless deemed faulty under consumer law
Return Shipping
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Return shipping costs are the responsibility of the customer
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We strongly recommend using a tracked shipping service
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ELIVONNE is not responsible for lost, delayed, or damaged return parcels
Rejected Returns
Items that do not meet the above conditions will not be accepted.
If a return is rejected:
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The item will be returned to the customer
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Return shipping costs will apply
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Customers will be notified prior to dispatch
Faulty Items
If you believe your item is faulty, please contact us within 7 days of delivery with clear images and a description of the issue. All faults are assessed in accordance with applicable consumer protection laws.
Contact Us
For questions regarding returns or to initiate a return, please contact:
ELIVONNE
Email: returns@elivonne.com
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